This page logs any issues with existing functionality that we’re working to fix.

If you want to know about what new functionality we are planning, go to the AChurchNearYou.com Roadmap.

Awaiting fix

1. Confirm location and accept or reject cookies popups reappearing.

This has largely been fixed but still occasionally persisting for some users. We have asked the developers to look at this and fully resolve this issue.

2. Services and events created using the regular event custom date option are not being removed from the all events tab in public view after the final date has passed.

We have asked the developers to look at this and resolve the issue.

This list was last updated on 9 December 2024

If you’re having a different problem with AChurchNearYou.com, contact us.

Recently fixed

The Download Certificate function under the Proof of charity status section on your church site has been temporarily disabled due to an issue identified by the AChurchNearYou.com development team.

Fixed 09/12/24

The schedule delete function for notice sheets at BENEFICE level is not resulting in the notice sheet being removed from public view after the scheduled date and time.

Fixed 12/11/24

The arrow to change months on the Services and Events calendar is being covered by the Calendar Feeds icon, only when in editor view, and only when on a small screen.

Fixed 12/11/24

When replacing files uploaded at BENEFICE level, the new file name is not being reflected on the CHURCH sites. However, the correct file can be downloaded from the CHURCH site.

Fixed 11/06/24

The drop down menu to choose a specific service or event for your church homepage ('What's on' panel) is currently showing past services and events. However, if you scroll to the bottom of the list you will find your current and future services and events to choose from.

Fixed 11/06/24

When updating custom dates on a service or event created at BENEFICE level, this information is not being reflected on the services and events page on your CHURCH site.

Fixed 11/06/24

If your online donations are configured with Give a Little, clicking on the donation tile is currently returning a 403 Forbidden error page.

Fixed 08/05/24

For some church sites, the Analytics page is currently either showing incorrect Page View data or no data at all.

Fixed 14/02/24

Some location searches through the AChurchNearYou.com homepage are not showing the parish church or parish boundary information in the search results.

Fixed 08/02/24

Sometimes, on a recurring event, if you set a start date, the event appears on calendar tab of Services and Events page but not on the normal list view of the Services and Events page.

Fixed 08/02/24

For some users, the add to calendar function is not exporting for recurring events.

Fixed 08/02/24

In the Resource Hub, when downloading assets, even if you choose the option 'I only want the checked assets' it is currently downloading the whole collection.

Fixed 14/09/23

If a custom page has been created at BENEFICE level, it currently can only be edited at BENEFICE level, as the church sites are showing a page not found message.

Fixed 08/08/23

Since British Summer Time, the Service Register main page is displaying the event time as an hour earlier then the actual event time.

Fixed 17/05/23

When creating an event with custom dates at BENEFICE level, the bin icon to remove the event dates is not working.

Fixed 17/05/23

For some church sites the Room Booking option is currently displaying a 'page not found' error.

Fixed 27/04/23

Sometimes, on a recurring event, if you set a start date, the event appears on calendar tab of Services and Events page but not on the normal list view of the Services and Events page.

We have been informed by the developers, that if the start date of a service or event is more than 100 days in the future, then the event will not appear on the 'All events' tab. This will be looked into further at a later date.

When trying to view a News Story created on a benefice site (and published to a church site), it is currently asking the user to log into AChurchNearYou.com.

Fixed 04/04/23

For SOME benefice sites, when clicking on the church location pins on the homepage map the link is opening to a 'page not found' instead of the church site.

Fixed 23/03/23

For SOME benefice sites, the button on the benefice homepage that should say 'Our churches' is showing 'Our....[BLANK]'

Fixed 23/03/23

The 'Select' button on the Services and Events page that allows you to bulk delete events is not currently working (this is a function for both church and benefice sites)

Fixed 23/03/23

Google Analytics 4 codes are not accepted into our existing Google Analytics field

Fixed 16/03/23

The delete icon to remove break dates and other date boxes has disappeared.

Fixed 08/03/23

Some events times on the church search landing page are being displayed as am instead of pm

Fixed 23/01/23

Events on a break sometimes disappear from 'current events' and appear in 'past events'

Fixed 23/12/22

When using 'add to calendar' on a copied event, the item added to your calendar may not display correct location and finish time

Fixed in November 2022.

When you do an event not at your main church location, your location will be shown but the church name is shown as well, which is misleading

Fixed 28/11/22

Life Events Diary integration not working

Resolved 24 November

Problem with Give a Little analytics not updating

Resolved November 2022.

Various issues related to experience of adding, clearing and removing attachments.

Resolved September 2022.

The text 'some resources' appears when editing the logo for a church and thumbnail doesn't display properly

Resolved September 2022.

Multi-day events being treated as Past events once the first day is over - disappearing from the Published listing prematurely

Resolved September 2022

Sometimes, on some recurring daily events with a start date set, the start date is not reflected when you view the calendar tab.

Resolved September 2022.

Event order does not reflect specified start date - now only affecting daily recurrence events

Resolved 27/9/22

When uploading PDFs to a News sheet or Notice sheet / Service or Event the document fails to show in the attachment section once selected.

Resolved 5/9/22

_________________________

Awaiting fix

1. Confirm location and accept or reject cookies popups reappearing.

2. Services and events created using the regular event custom date option are not being removed from the all events tab in public view after the final date has passed.

Recently fixed

The Download Certificate function under the Proof of charity status section on your church site has been temporarily disabled due to an issue identified by the AChurchNearYou.com development team.

The schedule delete function for notice sheets at BENEFICE level is not resulting in the notice sheet being removed from public view after the scheduled date and time.

The arrow to change months on the Services and Events calendar is being covered by the Calendar Feeds icon, only when in editor view, and only when on a small screen.

When replacing files uploaded at BENEFICE level, the new file name is not being reflected on the CHURCH sites. However, the correct file can be downloaded from the CHURCH site.

The drop down menu to choose a specific service or event for your church homepage ('What's on' panel) is currently showing past services and events. However, if you scroll to the bottom of the list you will find your current and future services and events to choose from.

When updating custom dates on a service or event created at BENEFICE level, this information is not being reflected on the services and events page on your CHURCH site.

If your online donations are configured with Give a Little, clicking on the donation tile is currently returning a 403 Forbidden error page.

For some church sites, the Analytics page is currently either showing incorrect Page View data or no data at all.

Some location searches through the AChurchNearYou.com homepage are not showing the parish church or parish boundary information in the search results.

Sometimes, on a recurring event, if you set a start date, the event appears on calendar tab of Services and Events page but not on the normal list view of the Services and Events page.

For some users, the add to calendar function is not exporting for recurring events.

In the Resource Hub, when downloading assets, even if you choose the option 'I only want the checked assets' it is currently downloading the whole collection.

If a custom page has been created at BENEFICE level, it currently can only be edited at BENEFICE level, as the church sites are showing a page not found message.

Since British Summer Time, the Service Register main page is displaying the event time as an hour earlier then the actual event time.

When creating an event with custom dates at BENEFICE level, the bin icon to remove the event dates is not working.

For some church sites the Room Booking option is currently displaying a 'page not found' error.

Sometimes, on a recurring event, if you set a start date, the event appears on calendar tab of Services and Events page but not on the normal list view of the Services and Events page.

When trying to view a News Story created on a benefice site (and published to a church site), it is currently asking the user to log into AChurchNearYou.com.

For SOME benefice sites, when clicking on the church location pins on the homepage map the link is opening to a 'page not found' instead of the church site.

For SOME benefice sites, the button on the benefice homepage that should say 'Our churches' is showing 'Our....[BLANK]'

The 'Select' button on the Services and Events page that allows you to bulk delete events is not currently working (this is a function for both church and benefice sites)

Google Analytics 4 codes are not accepted into our existing Google Analytics field

The delete icon to remove break dates and other date boxes has disappeared.

Some events times on the church search landing page are being displayed as am instead of pm

Events on a break sometimes disappear from 'current events' and appear in 'past events'

When using 'add to calendar' on a copied event, the item added to your calendar may not display correct location and finish time

When you do an event not at your main church location, your location will be shown but the church name is shown as well, which is misleading

Life Events Diary integration not working

Problem with Give a Little analytics not updating

Various issues related to experience of adding, clearing and removing attachments.

The text 'some resources' appears when editing the logo for a church and thumbnail doesn't display properly

Multi-day events being treated as Past events once the first day is over - disappearing from the Published listing prematurely

Sometimes, on some recurring daily events with a start date set, the start date is not reflected when you view the calendar tab.

Event order does not reflect specified start date - now only affecting daily recurrence events

When uploading PDFs to a News sheet or Notice sheet / Service or Event the document fails to show in the attachment section once selected.

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