Popular topics
- How to log in to a church’s site
- How to reset your password
- How to access the inbox
- How to update details listed on the Get In Touch page
- How to remove a church from your account
- How to edit on mobile
- How to access the Resource Hub
Troubleshooting
My church does not have an Administrator / churches in vacancy
If your church is in vacancy, you may not have an Administrator to approve you. Please go ahead and register and request to edit the church following the instructions above, then contact us so we can help get you approved.
My vicar has not received my request to edit the church
If your vicar has not received an email about your request to edit the church, they should still be able to log in and approve you, provided they are an Administrator, following these instructions.
My vicar is unable to approve my request
If your vicar can log in to ACNY but cannot approve you, ask them to contact us as they may not have been given Administrator permissions, we can sort that out, please contact the editor help centre.
More support