You can now set multiple email addresses to receive messages from the public which are sent through the Get in Touch form on your church site. This will enable people to email different clergy or members of staff at your church, depending on the nature of their enquiry.
These email addresses you list for your church are not visible to the public.
The messages will still appear in the church’s AChurchNearYou.com inbox.
All messages sent through the contact form on the Get in Touch page will be forwarded in full to the email address listed as the Primary Email Address, as well as the email address/es you add using the custom subject lines.
If you choose to use custom subject lines, you can choose to leave the Primary Email Address blank, otherwise all messages from the public will be forwarded in full to this email address.
How to set multiple email addresses
- Log in to AChurchNearYou.com.
- Open your church in editor view, so you can see the editor menu. Show me how.
- From the editor menu, click on Get in Touch.
- Scroll down to Email Settings and tick the box next to Use Custom Subject Lines.
- Click Save at the bottom of the page.
- By ticking this box, all subject lines will be removed from the Get in Touch form, allowing you to create your own and specify which email address/es will receive the subject lines you create.
- Once you have done this you will see two new items in the left-hand navigation menu under Get in Touch.
- First you need to set up the Email addresses section.
- By adding contact emails here, you can assign an email address or group of email addresses to a subject line, so that when a message is sent with that subject it will be emailed to those chosen contacts for your church.
- To add multiple email addresses within one text box, separate them with a comma.
- To add a new line click Save each time you have completed a line.
- Once you have added your email address groups, you can then assign them to a subject line under the Email subject lines section. Here you can specify new subject lines, and the group of email address/es that should recieve the receipt of the submission.
- Enter the name of the subject line you would like to appear on the Get in Touch contact form.
- Then allocate a contact to that subject line by using the drop done menu.
- If you do not see any options under the contact heading, you need to go back to the Email addresses section and set up the email address/es groups.
- To add a new line click Save each time you have completed a line.
- The contact form on the Get in Touch page now has a subject line for Room booking enquiries.
- When a member of the public sends a message to this subject line it will now be sent to the email address/es specified on the Email addresses page.
What if the Life Events Diary is integrated with the Get in Touch contact form for my church?
If you have IKNOW activated, then additional subject lines will be automatically added to your form and emailing will be handled via IKNOW only. These include: "Christening/baptism for child", "Wedding", "Banns", "Baptism for adult or teenager" and "Funeral/Burial of Ashes".