Our development and project team are continuously working to bring new functionality (much of which you can find out about at: www.achurchnearyou.com/roadmap) to AChurchNearYou.com, but they’re also constantly improving the existing experience for editors and the public. There are some things which we're aware of which aren't functioning as editors would expect, or which are causing editors to encountering issues when using, these are listed below:
Notice Sheets not visible unless logged in - Resolved 24/3/2020
We are aware that if you create a Notice Sheet and then save it, once you log out it is not currently visible, meaning visitors to your page cannot see your notice sheets. We are currently working to resolve this issue as a priority. We are also aware that normally only one notice sheet is visible on the page at any one time, even though you can create three notice sheets. We are working to increase this to three notice sheets. (This is linked to the visibility issue). This has been resolved, and up to 4 notice sheets can be displayed at any one time.
Get in Touch edit icon on homepage not working
If an editor clicks the edit (pencil) icon on the Get in Touch module on their church's homepage the standard Get in Touch form loads rather than the edit page. The project team are aware of this issue and are working with the developers to resolve it. To edit the Get in Touch page click the edit (pencil)icon next to the words Get in Touch on the left hand menu.
The word Every is repeated in the What's On section
The project are aware of an issue which causes the word Every to be repeated, for example stating that a service is Every Every Thursday at 4:00 p.m. for 60m. The project team are working with are working with the developers to resolve this.
Only Christmas Tags on News
The project have reported this issue to the developers, and the full range of tags will be re-enabled in due course.
Tags can't always be removed in IE and Edge
The project team are aware of an issue affecting some Microsoft Internet Explorer and Microsoft Edge users whereby removal of tags in search and in services and events isn't always possible. They'll be working with the developers on this. In the meantime, you may wish to try another browser such as Google Chrome (https://www.google.com/chrome/), Mozilla Firefox (https://www.mozilla.org/en-GB/firefox/new/), or Opera (https://www.opera.com/).
Search area too small
The project team are aware that at in some cases, such as when searching for a church across a whole region offering a particular type of service or facility such as BSL Interpretation, Dementia Friendly Service, a Diocese of Europe church, search area is often not wide enough. They are working with the developers to improve this.
Services and Events not appearing in Current Events when expected
If a Service or Event is a One Off event it appears in Current Events list as soon as it is published. If a Service or Event is a Regular Event is appears in Current Events once the event starts. The project team are aware that this might not be an ideal solution so are working the with the developers on how this can be improved. All Services and Events appear in the Calendar view regardless.
Frequency of Services and Events on the homepage text issue
The project team are aware that there is an issue with text relating to the frequency of recurring events displayed on a church's homepage. For instance, a Service or Event which occurs every Thursday might display as: Every day Thursday at 10 a.m. for 1hr. The development team are investigating this.
Services and Events: Web link not displaying
The project team are aware that when editors add a web link in the web link field on a service or event that link/button is not appearing on the service or event when the public views it. They have escalated this to the developers to resolve.
News and Notices: only one item displaying
The project team are aware of a bug where for some churches only one item is displayed, despite there being more than one item uploaded. The developers are investigating this.
Postcode not appearing on Get in Touch
On the Get in Touch page, if you enter a postcode into the postcode box it's currently not appearing on the Get in Touch page, but if you put the postcode in the address box it will appear. Our development team are working to resolve this. In the meantime, please enter the postcode into the address box.
Previous vicar is still listed in More Information Tab but church is now in vacancy.
This is a known issue, and you can find more on this issue if you click here.
Church is in a Team Ministry and another vicar from within the team is appearing in the Crockford's Contact Details section of More Information
This is a known issue, and you can find more on this issue if you click here.
Clergy appearing multiple times on More Information tab
We are aware of an issue whereby some clergy are appearing twice in the More Information section of churches on AChurchNearYou.com, although only being listed once on the church's Crockford's entry. Our development team are working to resolve this.
Tag names repeating
We are aware of an issue affecting some events whereby, if they're clicked though to from the calendar view, the tag appears to repeat itself. For example COFFEE becomes COFFEECOFFEE. This was previously resolved but has reappeared for some churches. The project team are aware of this and working to resolve it.
Homepage not displaying next Service or Event
We are aware of an issue which is preventing the next Service or Event from being displayed on a church's homepage, even if they have selected this option. This was previously resolved but has reappeared for some churches. The project team are aware of this and working to resolve it.